Terms of Service

 

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1. Acceptance of Terms

By accessing or purchasing from Pure Eve Ltd (“we,” “us,” or “our”), you agree to these Terms of Service and our Privacy Policy.
If you do not agree, please do not use our website or products.

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2. Eligibility

You must be at least 18 years old to purchase products from our website.
By using our services, you confirm that all information you provide is accurate and truthful.

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3. Health Disclaimer

Pure Eve Ltd provides dietary supplements, not medical treatment.

• Our products do not diagnose, treat, cure, or prevent any disease.
• Always consult a qualified healthcare professional before using any supplement, especially if you have a medical condition, are pregnant, breastfeeding, or taking medication.
• Results vary from person to person.

We are not liable for misuse, allergic reactions, or undisclosed medical conditions.

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4. Product Information

We strive to provide accurate product descriptions.
However, Pure Eve Ltd does not guarantee that:

• Product packaging
• Pricing
• Ingredient lists
• Availability

will always be error-free or up-to-date.
We reserve the right to modify products or discontinue items at any time.

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5. Orders & Payments

5.1 Order Acceptance

Pure Eve Ltd reserves the right to refuse or cancel orders due to:

• Stock shortages
• Suspicious activity
• Incorrect pricing
• Violations of our policies

5.2 Payment Terms

We accept only approved payment methods shown at checkout.
By completing a purchase, you authorize us to charge the selected payment method.

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6. Shipping & Delivery

• Delivery timelines are estimates, not guarantees.
• Pure Eve Ltd is not responsible for delays caused by couriers, customs, or customer unavailability.
• Once an order is handed to the courier, risk of loss transfers to the customer.

If a package is undeliverable due to incorrect address or failure to receive, additional fees may apply.

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7. Returns, Refunds & Exchange Policy

Due to the nature of health supplements:

• Opened or used products cannot be returned.
• Refunds are only issued for unopened, sealed products returned within 7 days of delivery.
• Customer is responsible for return shipping cost unless the error was ours.
• Products damaged in transit must be reported within 48 hours of delivery.

We reserve the right to approve or reject refund requests based on our inspection.

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8. Subscription / Auto-Renewal (If Applicable)

If you subscribe to recurring orders:

• You authorize recurring automatic charges.
• You may cancel anytime before your next billing date.
• No refunds for subscription orders already processed.

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9. Intellectual Property

All website content—including text, images, branding, product descriptions, and design—is the property of Pure Eve Ltd.
You may not copy, reproduce, distribute, or use our content without written permission.

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10. Prohibited Use

You agree not to:

• Use our products for resale without approval
• Engage in fraudulent transactions
• Interfere with website functionality
• Collect or misuse customer data
• Post false reviews or misleading information

Violations may result in legal action.

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11. Limitation of Liability

To the fullest extent permitted by law:

• Pure Eve Ltd is not liable for indirect, incidental, or consequential damages.
• Our total liability is limited to the amount you paid for the product involved in the claim.

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12. Indemnification

You agree to indemnify and hold Pure Eve Ltd harmless from claims, losses, damages, or expenses arising from:

• Your use of our products
• Your breach of these Terms
• Any misuse of website information

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13. Changes to Terms

We may update these Terms at any time.
When updated, the effective date will change.
Continued use of our services means you accept the updated version.

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14. Governing Law

These Terms are governed by the laws of Nigeria, or the jurisdiction where Pure Eve Ltd is legally registered.
Any disputes will be resolved in the appropriate courts in that jurisdiction.